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The Wonky Stitch 

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Fabrics

Most of my fabrics are fat quarters which can be anywhere around 18" x 22"

(Imperial - taken from the yard) or 20" x 22" (Metric - taken from the metre)

depending where it was bought from as some of my fabrics are from America they

tend to favour the Imperial measurements. In all cases when I say approx they are

one or the other of these two measurements. I will have some fabric on bolts where

you can buy by the metre these will be stated.


Web Site Pricing

Pricing on the website is for mail order only.  If you are wanting to collect in shop please do not order from the website but do so from the shop. Please be aware there are different prices for online and in store.


Payment

Payment can be made via the checkout through paypal.

By phone for card payments. We accept all the major debit/credit cards. Please

note if paying over the phone you will need pen and paper handy as you will be

given an authorisation code. All payments via this way are safe and secure.

The Wonky Stitch is completely PCI DSS Compliant.

Alternatively payment can be made via bank transfer please call for details.


Shipping

The shipping rates are

£2.95 - Up to £15
£3.95 - £15.01-£49.99
£5.50 - £50.00-£74.99
£8.00 - £75.00-£99.99
Free - Over £100

Paypal should configure these for you at the checkout. Please be aware that if

it doesn't calculate the correct shipping rate we reserve the right to bill

you for the shortfall seperately before dispatching. Please note that some

destinations may incur extra charges ie delivery to The Highlands, or the

bulk, weight etc. You will be informed of any updated rates and only proceed

with the order when you confirm that the amended rate is acceptable.


Returns

If you wish to return an item please contact us within 7 days of receiving

your purchase for a returns number. Please note that for a full refund the

goods must be returned in their original packaging, unused. We advise that you

get a proof of posting or send by recorded delivery when you return the item.

We regret we cannot refund any cut to order fabrics or ribbons.

Please note that you will be responsible for the cost of returning the item,

these costs are non refundable unless we sent the item in error, or if the

item is faulty, damaged or defective.

If we have to collect any items from you we reserve the right to recover any

costs in doing so from you.

This policy does not affect your rights if we are at fault. Buyers are

protected by the Consumer Protection (Distance Selling) Regulations 2000.


Privacy Policy

The Wonky Stitch will never disclose your details to any third parties other

than for postal services in sending it to you or the bank/Worldpay when card payments are taken.


Intellectual Property

Please note that all content, images etc are the copyright of The Wonky Stitch

and that no part of this website may be copied or reproduced without

permission. Thankyou for your understanding.


Class Bookings and Cancellations
There will be a 50% non refundable deposit payable to book a class.

If you do not arrive for the class any monies paid will be forfeit.

If you are ill and inform me within 72hrs that you will not be able to attend

then this shall be returned minus a 10% admin fee of re advertising your space. 

If the class has to be cancelled by the tutor then a full refund will be given as well

as 5% discount voucher to be used in store, valid for 1 month.